Can't log in to your New/Mode account? Here's a few quick steps you can try:
1. Are you logging in with your email address? New/Mode currently does not support email login, so make sure you are logging in with the Username provided in your welcome email.
2. Are you on the right page? Our login page looks like this:
3. Forgot your password? Reset it by clicking the Request new password tab on our login screen or go to the reset password URL directly https://engage.newmode.net/user/password where you can enter your Username or email to request a new password. Check the email address you entered (or the email address associated with the Username you entered) to get instructions for reseting your password.
4. Still can't log in? Email email@example.com for some help getting into your account! Make sure to include if you've tried the steps above.