Here's how to get your Engaging Networks CRM connected to your New/Mode campaign. This will allow the information in your campaign tool data fields to be mapped onto your CRM data fields.
Connecting Engaging Networks to New/Mode is kind of like doing your taxes. It's easy, as long as you get all your information organized first. So before you begin, make sure you:
- Have your Engaging Networks API Key
- Whitelist our IP address on Engaging Networks. Contact the New/Mode support team if you need help with this part of the setup.
Step 1: Follow the steps to Create a Service.
Step 2: Once you have selected Engaging Networks as your CRM Service, you'll be asked to enter that API Key:
Step 3: Click the friendly blue Save button at the bottom of the page. You'll be taken to your CRM Service page:
You can always get back to this page to Edit or View your CRM settings by clicking the link that will now be visible under Services on your Organization Dashboard:
Step 4: To connect your new CRM Service to a specific campaign tool, navigate to the Basic Configuration page for that tool, and scroll down the page to Services. Make sure that Engaging Networks is selected under CRM Service:
Step 5: Click Save & Next. You will now be able to control the information that your campaign tool sends to your CRM under CRM Integrations in Advanced settings:
Step 6: Because Engaging Networks is a per action-based CRM, each tool will require a page ID for the page you're mapping to. You can set this page ID by clicking the blue Edit Engaging Networks API link on your CRM Integrations screen and entering the page ID here:
You will need to repeat this final step for every campaign tool that you want to sync with Engaging Networks.